TERMS & CONDITIONS & PRIVACY POLICY

1. Introduction

Welcome to AMMA Lab (“we,” “us,” “our”). By accessing or using our website and services, you agree to these Terms & Conditions and our Privacy Policy. Please read both carefully.

2. Terms & Conditions

2.1 Scope of Services

AMMA Lab provides leadership development, communication strategy, and organizational transformation consulting and training. These terms apply to all users of our site, content, and services.

2.2 User Obligations

Compliance: You agree to use our site and services in compliance with all applicable laws.
Accurate Information: You will provide truthful, complete contact and payment information when enrolling in any program.
Account Security: Keep your login credentials confidential. Notify us immediately of any unauthorized use.

2.3 Intellectual Property

All content—text, images, logos, videos, and course materials—is owned by AMMA Lab or used under license. You may not reproduce, distribute, or create derivative works without our written permission.

2.4 Payment & Cancellation

Payment Terms: Fees are due per invoice. We accept credit card and bank transfers.
Cancellation Policy: Cancellations made more than 14 days before program start incur no penalty. Within 14 days, a 50% fee applies. No-shows forfeit 100% of the fee.

2.5 Limitation of Liability

To the fullest extent permitted by law, AMMA Lab is not liable for indirect, incidental, or consequential damages arising from your use of our services or site.

2.6 Changes to Terms

We may update these terms. When we do, the “Last Updated” date at the top will change. Continued use after updates constitutes acceptance.

3. Privacy Policy

3.1 Information We Collect

Personal Data: Name, email, phone, organization, job title.
Usage Data: Pages visited, time on site, IP address, device/browser type.
Communications: Emails, form submissions, and recorded coaching sessions (with your consent).

3.2 How We Use Your Data

Service Delivery: Enrollments, program administration, customer support.
Personalisation: Tailoring content and program recommendations.
Marketing: Newsletters and event invitations—only if you opt in.
Analytics: Improving our site and offerings through anonymised usage analysis.

3.3 Data Sharing & Disclosure

We never sell your data. We may share with:

Service Providers: Email platforms, payment processors, analytics tools.
Legal Requirements: If required by law or to protect rights.
Affiliates & Alliances: Only with explicit consent, for joint programs.

3.4 Cookies & Tracking

We use cookies and similar technologies to:

Remember your preferences
Analyse site performance
Provide targeted content
You can manage cookie settings in your browser; disabling cookies may affect site functionality.

3.5 Data Security

We implement industry-standard safeguards—encryption, secure servers, and regular audits—to protect your data. However, no system is 100% secure; use of our site is at your own risk.

3.6 Your Rights

Depending on your jurisdiction, you may have rights to:

Access, correct, or delete your personal data
Object to or restrict processing
Data portability
Withdraw consent
To exercise any right, contact us at privacy@ammalab.com.

3.7 Retention Policy

We retain personal data only as long as necessary to fulfill the purposes outlined, comply with legal obligations, or resolve disputes.

3.8 Children’s Privacy

Our site and services are not directed to minors under 16. We do not knowingly collect data from children.

3.9 Changes to Privacy Policy

We may update this policy; the “Last Updated” date will reflect changes. Continued use constitutes acceptance.

4. Contact Us

Questions or requests about these Terms & Conditions or Privacy Policy? Reach out:

Email: info@ammalab.com

Last Updated: July 22, 2025